Our
Story
Get to Know Us
At The Content Compass everything we do is centred around your customer.
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We understand that clarity and trust are at the heart of exceptional communication. We have over 20 years of collective experience working in varying roles in healthcare businesses. Our experience spans medical devices, biotechnology, SaaS and pharmaceuticals.
We’re strategists first who take pride in translating complex ideas into content that’s both engaging and effective.
By blending industry insight, Voice of Customer (VOC) research with digital and AI-driven strategies, we ensure your message is seen, heard, and respected by the audiences that matter most.
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We tailor each engagement to your unique business goals. The Content Compass is honoured to help guide your next chapter.​ Ready for custom guidance? Let’s chart your content path together.
Privacy Policy & Terms and Conditions
Privacy Policy
Last updated: Sept 2025
At The Content Compass, your privacy matters. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website (thecontentcompass.co), contact us, or use our services.
What Information We Collect
We may collect:
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Basic information you provide (like your name, email address, company, and any details shared via contact forms or email)
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Analytics data (such as pages visited, browser/device type, and general location—collected using Google Analytics or similar tools)
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Information you share when signing up for our forthcoming newsletter or requesting resources
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Any information you provide when you inquire about or use our services
How We Use Your Information
We use your information to:
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Respond to inquiries or service requests
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Improve our website and services
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Communicate with you (including marketing, newsletters, or updates if you opt in)
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Analyze usage trends to better understand and serve our audience
We do not sell or rent your information, and we only share it with trusted partners or service providers when necessary (for example, if you require a referral to another service provider through secure email or analytics platforms).
Cookies
Our website uses cookies and similar technologies for analytics and user experience. You can adjust your browser settings to limit or block cookies if you prefer.
Your Choices and Rights
You can opt out of some or all emails at any time by clicking “unsubscribe” at the bottom of our messages. If you wish to review, update, or delete your information, simply email us at info@thecontentcompass.co.
Security
We take reasonable steps to protect your information and use reputable service providers, but please remember no internet transmission is 100% secure.
Policy Updates
We may update this Privacy Policy from time to time to reflect changes. The latest version will always be posted here.
Contact Us
Questions? Email us any time: info@thecontentcompass.co
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Terms and Conditions
Last updated: Sept 2025
Welcome to The Content Compass!
We’re excited to help you discover clarity, strategy, and standout content. Before using our website (thecontentcompass.com) or working with us, please review these Terms and Conditions (“Terms”). By accessing our site or engaging our services, you agree to these terms and to follow all applicable Canadian laws.
1. Use of Our Website
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The Content Compass website is for informational and service inquiry purposes.
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You may browse, learn about our offerings, and contact us. You agree not to use our site for unlawful, fraudulent, or harmful purposes.
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No scraping, reverse engineering, or misuse of our site or its content.
2. Intellectual Property
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All content, branding, and materials on this site (text, logos, images, downloads) are the intellectual property of The Content Compass, unless otherwise stated.
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You may not copy, reproduce, or distribute our content without written permission.
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If you share, link to, or reference our resources, please give credit and don’t present them as your own.
3. Service Terms
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Any service agreement with The Content Compass will include clear scope, pricing, timelines, and deliverables—finalized in writing (via proposal, email, or contract) before work begins.
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All services are provided “as is.” We promise our best work, but can’t guarantee specific business outcomes due to factors beyond our control.
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You are responsible for the accuracy of information you provide and approvals related to your project.
4. Limitation of Liability
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We aim for strategy, precision, and excellence. Still, The Content Compass is not liable for losses or damages arising from website use, technical issues, or reliance on our information.
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For businesses outside Canada, your local laws may also apply, but our terms are governed by the laws of Ontario, Canada.
5. Third-Party Sites and Resources
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Our website may link to outside sites or recommend trusted partners. We do not control or guarantee the content, privacy, or practices of these third parties, but we always strive to recommend only those we trust.
6. Privacy
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Please review our [Privacy Policy] for details about how we handle your information.
7. Changes to These Terms
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We may update these Terms from time to time to reflect changes in our offerings or the law. Updates will be posted here. Continued use means you accept any revisions.
8. Contact Us
Questions or concerns?
Reach us any time at info@thecontentcompass.co